Teleservice

As demonstrated by numerous studies, up to 70% of the maintenance costs can be saved by preventive maintenance. A useful tool for this is the teleservice that enables a continuous monitoring and maintenance of the systems. For this reason with the VIPA teleservice modules we offer a modern and intelligent kind of teleservice for the different types of transmission. Whether on the conventional way via analog or ISDN line or via broadband connections as ADSL and HSUPA (mobile communications) VIPA offers here the complete product range on teleservice modules too. The communication to your automatization modules is established by MPI or PROFIBUS or via the Ethernet interface, which belongs to each of our devices as standard. The configuration of the VIPA teleservice modules is performed via a web browser. Additional software or the like is not required.

Beside the robust hardware, which shines with the usual VIPA interface variety, VIPA offers also a free service called Talk2M. Via this service you are able to establish a save connection to your construction within seconds, regardless of whether they are communicating via mobile phone or a line.

Teleservice of controllers, HMIs, frequency converters, roboters, IPCs etc. are not an impossible challenge for us. With the VIPA Teleservice modules, you have a perfectly balanced combination of hardware and software.

To ensure that your system is always optimally protected, you can find the latest security information on these products at the following link: HMS Network Cyber Security

If a firmware update is necessary, the corresponding instructions are available here.